Terms of Service

Last Updated: January 2025

These Terms of Service govern your use of LicenseNavigator's casino licensing consultancy services. By engaging our services, you acknowledge these terms and agree to comply with them.

1. Service Scope and Limitations

We provide expert guidance through casino license applications and regulatory compliance processes. Here's what that means in practice:

Consultancy, not legal representation: We advise on licensing strategy and documentation. We are not attorneys and do not provide legal advice. You'll need independent legal counsel for certain aspects.
No guaranteed outcomes: Gaming regulators make final licensing decisions. We maximize your approval odds but cannot guarantee any specific result.
Jurisdiction-specific expertise: Our guidance reflects current regulations in specified jurisdictions. Requirements change. We update our knowledge continuously but recommend confirming critical details with regulatory bodies.

2. Client Responsibilities

Successful licensing requires full transparency and cooperation:

Provide complete, accurate information about ownership structure, financing sources, and business operations
Disclose any prior regulatory issues, criminal history, or litigation involving key personnel
Respond promptly to regulator requests (timeline matters significantly)
Maintain separate legal and accounting counsel as appropriate
Pay applicable regulatory fees directly to licensing authorities

Withholding material information voids our service agreement and may constitute fraud with the regulator.

3. Payment Terms

Our fee structure reflects project complexity:

Initial consultation: Complimentary 30-minute assessment
Project fees: Fixed-price or hourly arrangements detailed in your service agreement
Payment schedule: Typically 50% upfront, balance upon milestones
Regulatory fees: Your responsibility, paid directly to authorities (not included in our fees)

Late payments may pause active work. We reserve the right to terminate services for non-payment after 15 days notice.

4. Confidentiality

Your business details stay private. We maintain strict confidentiality regarding:

Ownership and financial information
Business strategies and operational plans
Proprietary technology or game mechanics

Exception: Information we're legally required to disclose to regulators or pursuant to valid legal process.

5. Intellectual Property

Materials we create for your application (compliance manuals, organizational charts, procedure documents) become your property upon full payment. Our proprietary methodologies, templates, and regulatory analysis tools remain our intellectual property.

6. Limitation of Liability

Our liability is limited to fees paid for services rendered. We are not liable for:

Regulatory denial or delay beyond our control
Lost business opportunity or consequential damages
Third-party errors (attorneys, accountants, vendors you engage)
Regulatory requirement changes after application submission

7. Termination

Either party may terminate services with 14 days written notice. You remain responsible for:

Fees for work completed through termination date
Reimbursable expenses already incurred
Any regulatory obligations you've initiated

8. Governing Law

These terms are governed by Nevada law. Disputes go to binding arbitration in Clark County, Nevada under AAA Commercial Arbitration Rules.

Questions About These Terms?

We believe in clear expectations. If anything here needs clarification before you engage our services, ask. We'd rather spend five minutes explaining terms now than face confusion during your licensing project.